Unbabel, the world’s largest provider of AI-powered translation services, announced today that it is now integrated with Zendesk Support, the leading cloud-based customer service platform. This integration will enable Unbabel customers to use AI to translate their Zendesk tickets into more than 50 languages.
How Unbabel is Helping Customer Support Teams with AI Translations
In today’s globalized economy, businesses need to be able to communicate with customers in multiple languages. This is especially true for customer support teams, who often need to assist in a variety of languages.
Unbabel is a translation service that uses artificial intelligence (AI) to help businesses communicate with their customers in multiple languages. The service is designed to help customer support teams with AI-powered translations of customer inquiries.
The company’s technology uses a combination of machine translation and human editing to produce accurate translations. The service is available in over 50 languages, and the company plans to add more in the future.
Benefits of Using Unbabel for Zendesk Translations
- Unbabel offers high-quality translations: When you use Unbabel for your Zendesk translation, you can be sure that you’re getting high-quality translations. This is because Unbabel uses a combination of machine translation and human editing to ensure that all translations are accurate and error-free.
- Unbabel is fast and efficient: With Unbabel, you can get your Zendesk translations done quickly and efficiently. This is because Unbabel’s machine translation engine can translate large amounts of text quickly, and then human editors can revise the translations as needed.
- Unbabel is cost-effective: Unbabel is a cost-effective solution for your Zendesk translations. This is because you only pay for the translations that you need, and you don’t have to worry about paying for expensive human translators.
- Unbabel offers a money-back guarantee: If you’re not satisfied with your Zendesk translations, you can get a full refund. This is because Unbabel offers a money-back guarantee if you’re not satisfied with the quality of your translations.
How to Use Unbabel’s AI Translations for Zendesk
When you need to provide customer support in multiple languages, Unbabel can help. With our AI-powered translations, you can quickly and easily reply to customers in their native language. Here’s how to use Unbabel’s AI translations for Zendesk:
- First, create a free Unbabel account.
- Then, install the Unbabel app from the Zendesk App Marketplace.
- Once you’ve installed the app, you’ll need to connect your Unbabel account. To do this, click on the “Integrations” tab in your Zendesk settings, then scroll down to “Unbabel” and click “Connect.”
- Now, when you receive a support ticket in a language that you don’t speak, simply click the “Translate with Unbabel” button.
- A translation window will open up, and you’ll be able to select the target language for your translation. Once you’ve done that, click “Submit.”
- Your translation will be delivered within minutes, and you’ll be able to reply to the customer in their native language.
With Unbabel, providing multilingual customer support is easy and efficient.
Making Zendesk Translations Easier with Unbabel’s AI Technology
Zendesk is a customer service platform that helps businesses manage customer interactions. The company offers a suite of products that includes a help desk, a knowledge base, and a live chat tool. Zendesk also provides an API that allows businesses to integrate their customer service data with other applications.
One of the challenges that businesses face when using Zendesk is managing customer interactions in multiple languages. Zendesk offers a built-in translation feature that allows businesses to automatically translate customer inquiries into the language of their choice. However, this feature is not perfect and can often result in inaccurate translations.
This is where Unbabel comes in. Unbabel is a machine translation platform that uses artificial intelligence to improve the accuracy of translations. The company offers a Zendesk integration that allows businesses to automatically translate customer inquiries into the language of their choice with improved accuracy.
To use Unbabel’s translation features, businesses simply need to create a free account and then install the Unbabel app from the Zendesk Marketplace. Once the app is installed, businesses can select the languages they want to translate between and then start translating customer inquiries.
Unbabel’s machine translation technology is constantly learning and improving, which means that the accuracy of translations will continue to improve over time. The company also offers a money-back guarantee if you’re not satisfied with the accuracy of your translations.
Unbabel provides AI translations for Zendesk, making it easier for businesses to communicate with customers in multiple languages. This is a valuable service for companies who want to expand their customer base and reach new markets. Unbabel’s translation quality is very good, and the pricing is reasonable. Overall, we recommend Unbabel as a great option for businesses looking for AI-powered translation services.